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Meet Our Staff

Stephen Jacoby, CEO Photo Consumers Federal Credit Union

Stephen Jacoby, Chief Executive Officer

Mr. Stephen Jacoby is the Chief Executive Officer and Treasurer of the Board of Directors of Consumers Federal Credit Union. He joined Consumers in 1992. Prior to joining Consumers, Mr. Jacoby managed and worked in local New York based credit unions. He has been in the credit union industry since 1983. He can be contacted at sjacoby@consumersfcu.org

Stephen Jacoby, CEO Photo Consumers Federal Credit Union

Travis Miskowitz, Chief Financial Officer

Mr. Travis Miskowitz is the Chief Financial Officer of Consumers Federal Credit Union. He joined Consumers in 2016 and focuses his responsibilities on the overall financial management of the credit union, including financial planning and analysis, financial reporting and transparency, strategic planning, budget, accounting, and risk management and controls. Prior to joining Consumers, Mr. Miskowitz held positions of Vice President in the areas of Compliance and Operations, and began his career as a credit union auditor. He left public accounting in order to more directly support and contribute to the credit union movement which he has been a part of since 2007. He holds a Bachelor of Science degree in accounting from Binghamton University's School of Management. He can be contacted at tmiskowitz@consumersfcu.org

Operations

Darcell Burrows, Vice President Operations Photo Consumers Federal Credit Union

Darcell Burrows, Sr. Vice President Operations

Mrs. Darcell Burrows is the Senior Vice President of Operations of Consumers Federal Credit Union. She joined Consumers in 2011. Her role at Consumers is to promote a high quality operations department that will support a healthy relationship with our members; to meet the demands of ever changing regulatory standards and the needs of our staff. She has been in the financial industry since 1985. She holds a Bachelor of Science degree in Business Management. She can be contacted at dburrows@consumersfcu.org.


Anna Carbone, Operations Manager Photo Consumers Federal Credit Union

Anna Carbone, Vice President Operations

Mrs. Anna Carbone is the Vice President of Operations of Consumers Federal Credit Union. She joined Consumers in 2005 as a Customer Service Representative and through strong work and dedication, she now holds her current position. She is a firm believer in the Credit Union philosophy of "People Helping People". Anna dedicates herself to ensuring that our members receive 100% satisfaction by overseeing all of our operations. She has been in the financial industry since 1992. She is fluent in Italian. She can be contacted at acarbone@consumersfcu.org.


Derrick Vandyck, Operations Officer Photo Consumers Federal Credit Union

Derrick Vandyck, Operations Supervisor

Mr. Derrick Vandyck is the Operations Supervisor of Consumers Federal Credit Union. He joined Consumers in 2014. Mr. Vandyck has rapidly expanded his role. He previously held positions as Member Service Representative, Receptionist, Teller, Operations, and Compliance Officer. He holds a Bachelors of Arts in Communications from Albright College. He can be contacted at dvandyck@consumersfcu.org.

Compliance

Maurice Mallette, Compliance Officer Photo Consumers Federal Credit Union

Maurice Mallette, Compliance Officer

Mr. Maurice Mallette is the Compliance Officer of Consumers Federal Credit Union. He joined Consumers in 2012 and focuses his responsibilities on compliance, operations, IRA's, loan underwriting for consumer, residential, and commercial loans. Prior to joining Consumers, Mr. Mallette held positions of Teller, IRA Coordinator, Platform Branch Officer, Vault Supervisor, and Member Contact Supervisor. He has been in the credit union industry since 2000. He is originally from Raleigh, North Carolina. He can be contacted at mmallette@consumersfcu.org.

Member Services


Anallely Lozada

Anallely Lozada, Member Service Representative

Ms. Anallely Lozada is a Member Service Representative of Consumers Federal Credit Union. She joined Consumers in October 2017. Prior to joining Consumers, Ms. Lozada held positions in customer service and education. She is working on her Bachelors of Science in Business from the University of Phoenix. She is fluent in Spanish. She can be contacted at: alozada@consumersfcu.org.


Eleonora Khananayeva, Member Service Representative Photo Consumers Federal Credit Union

Eleonora Khananayeva, Member Service Representative

Ms. Eleonora Khananayeva is a Member Service Representative of Consumers Federal Credit Union. She joined Consumers in 2016. Prior to joining Consumers, Ms. Khananayeva held positions of Executive Assistant, Assistant Office Manager and Senior Assistant Bursar. She is working on a Bachelor's of Science from Brooklyn College. She is fluent in Russian. She can be contacted at ekhananayeva@consumersfcu.org.


Eugene Dorfman, Member Service Representative Photo Consumers Federal Credit Union

Eugene Dorfman, Member Service Representative

Mr. Eugene Dorfman is a Member Service Representative of Consumers Federal Credit Union. He joined Consumers in 2018. Prior to joining Consumers, Mr. Dorfman held positions in Customer Service in the Banking industry. He holds a Bachelor of Science degree in Business Management from Touro College. He is fluent in Russian. He can be contacted at ydorfman@consumersfcu.org.


Jessica Martinez, Member Service Representative Photo Consumers Federal Credit Union

Jessica Martinez, Member Service Representative

Ms. Jessica Martinez is a Member Service Representative of Consumers Federal Credit Union. She joined Consumers in 2016 and focuses her responsibilities on Member Reception. Prior to joining Consumers, Ms. Martinez held positions in Customer Service since 2014. She is fluent in Spanish. She can be contacted at jmartinez@consumersfcu.org.


Ryan Jacoby, Member Service Representative College Intern Photo Consumers Federal Credit Union

Ryan Jacoby, Member Service Representative - College Intern

Mr. Ryan Jacoby is a Member Service Representative of Consumers Federal Credit Union. He joined Consumers in June 2016 and will continue as a college intern. His role at Consumers is to assist members with transactions and assist operations and management with daily processes. He is working on a Bachelor’s of Science in Business Management and Administration at the University at Albany.


Noah Sellers, Member Service Representative College Intern Photo Consumers Federal Credit Union

Noah Sellers, Member Service Representative - College Intern

Mr. Noah Sellers is a Member Service Representative of Consumers Federal Credit Union. He joined Consumers as a college intern in June 2017. His role at Consumers is to assist members with transactions, answering member inquires and assist loan officers and management with their daily needs. He is working on a Bachelor’s of Science in Business Administration with a concentration in Financial Analytics and Accounting at the University at Albany.