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Meet Our Staff

Executive Staff

Stephen Jacoby, CEO Photo Consumers Federal Credit Union

Stephen Jacoby, Chief Executive Officer

Mr. Stephen Jacoby is the Chief Executive Officer and Treasurer of the Board of Directors of Consumers Federal Credit Union. He joined Consumers in 1992. Prior to joining Consumers, Mr. Jacoby managed and worked in local New York based credit unions. He has been in the credit union industry since 1983. He can be contacted at sjacoby@consumersfcu.org


Travis Miskowitz, CFO Photo Consumers Federal Credit Union

Travis Miskowitz, Chief Financial Officer

Mr. Travis Miskowitz is the Chief Financial Officer of Consumers Federal Credit Union. He joined Consumers in 2016 and focuses his responsibilities on the overall financial management of the credit union, including financial planning and analysis, financial reporting and transparency, strategic planning, budget, accounting, and risk management and controls. Prior to joining Consumers, Mr. Miskowitz held positions of Vice President in the areas of Compliance and Operations, and began his career as a credit union auditor. He left public accounting in order to more directly support and contribute to the credit union movement which he has been a part of since 2007. He holds a Bachelor of Science degree in accounting from Binghamton University's School of Management. He can be contacted at tmiskowitz@consumersfcu.org

Operations

Anna Carbone, Operations Manager Photo Consumers Federal Credit Union

Anna Carbone, Vice President Operations

Mrs. Anna Carbone is the Vice President of Operations of Consumers Federal Credit Union. She joined Consumers in 2005 as a Customer Service Representative and through strong work and dedication, she now holds her current position. She is a firm believer in the Credit Union philosophy of "People Helping People". Anna dedicates herself to ensuring that our members receive 100% satisfaction by overseeing all of our operations. She has been in the financial industry since 1992. She is fluent in Italian. She can be contacted at acarbone@consumersfcu.org.


Shari Umland, Executive Director Consumers Federal Credit Union

Shari Umland, Executive Director

Ms. Shari Umland joined the Consumers Federal Credit Union in May 2018 as the Executive Director. Ms. Umland is an accomplished HR Professional with over 25 years' of experience. Shari works closely with Executive Management, overseeing the areas of Human Resources, Learning and Development, Employee Engagement and Operations. Shari is a dedicated employee advocate, focused on building strong teams, while delivering the highest levels of member service. She can be contacted at sumland@consumersfcu.org.


Derrick Vandyck, Operations Officer Photo Consumers Federal Credit Union

Derrick Vandyck, Operations Supervisor

Mr. Derrick Vandyck is the Operations Supervisor of Consumers Federal Credit Union. He joined Consumers in 2014. Mr. Vandyck has rapidly expanded his role. He previously held positions as Member Service Representative, Receptionist, Teller, Operations, and Compliance Officer. He holds a Bachelors of Arts in Communications from Albright College. He can be contacted at dvandyck@consumersfcu.org.

Member Services

Ashley Cataloni

Ashley Cataloni, Loan Processor and Member Service Representative

Ms. Ashley Cataloni is a Loan Processor and Member Service Representative of Consumers Federal Credit Union. She joined Consumers in February 2018. Prior to joining Consumers, Ms. Cataloni held positions in Customer Service in the Banking Industry which includes four years of Credit Union experience. She can be contacted at: acataloni@consumersfcu.org.


Anallely Lozada

Anallely Lozada, Operations Coordinator

Ms. Anallely Lozada is the Operations Coordinator of Consumers Federal Credit Union. She joined Consumers in October 2017. Ms. Lozada has expanded her role which previously included Member Service Representative, Head Teller. Prior to joining Consumers Ms. Lozada held positions in customer service and education. She is working on her Bachelors of Science in Business from the University of Phoenix. She is fluent in Spanish. She can be contacted at: alozada@consumersfcu.org.


Lizette Acevado, Member Service Representative

Lizette Acevedo, Member Service Representative

Ms. Lizette Acevedo is a Member Service Representative of Consumers Federal Credit Union. She joined Consumers in September 2018. Prior to joining Consumers, Ms. Acevedo held positions in the banking industry for the past three years. She has also held positions in Customer Service for over ten years. She is fluent in Spanish and can be contacted at lacevedo@consumersfcu.org.


Irina Koutcher, Member Service Representative

Irina Koutcher, Member Service Representative

Ms. Irina Koutcher is a Member Service Representative at Consumers Federal Credit Union. She joined Consumers in October 2018. Prior to joining Consumers, Ms. Koutcher held positions in the banking industry for over ten years. She is fluent in Russian and can be contacted at ikoutcher@consumersfcu.org


Jessica Martinez, Member Service Representative Photo Consumers Federal Credit Union

Jessica Martinez, Member Service Representative

Ms. Jessica Martinez is a Member Service Representative of Consumers Federal Credit Union. She joined Consumers in 2016 and focuses her responsibilities on Member Reception. Prior to joining Consumers, Ms. Martinez held positions in Customer Service since 2014. She is fluent in Spanish. She can be contacted at jmartinez@consumersfcu.org.


Ryan Jacoby, Member Service Representative

Ryan Jacoby, Member Service Representative

Mr. Ryan Jacoby is a Member Service Representative of Consumers Federal Credit Union. He joined Consumers in June 2016. His role at Consumers is to assist members with transactions and assist operations and management with daily processes. He is working on a Bachelor's of Science in Business Management and Administration.